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Autodesk® Softimage® Support

Welcome to the Autodesk® Softimage® Support page. Here you can find technical support information for Softimage and Softimage Advanced, including academic editions, as well as Softimage's family of processing and rendering products (Softimage Batch, Softimage Batch Universal, standalone mental ray).

Getting Support

To find answers to Autodesk Softimage support questions, use this simple 3-step process.

 

Step 1: Check the Docs

 
     
 
  • Documentation is available from the Help menu in the Softimage interface.
  • Online documentation is available on the Softimage Wiki
 
     
 

Step 2: Check the Softimage Wiki

 
     
   
     
 

Step 3: Contact Support

 
     
 
  • Login to Subscription Support: http://www.autodesk.com/subscriptionlogin

    Information for signing into the account is sent to each Contract Manager in a welcome email with user ID and a temporary password.

    Call Softimage Support - Tel:1 800 387 2559
 
     
   

Downloads

Go to the Downloads section to get all setup and associated files for Softimage.

Technical Information

Certified Hardware

Licensing How-To

Need help licensing Softimage?  Please refer to the Licensing documentation on the Softimage Wiki

If you’re still having problems licensing Softimage, please contact softimage licensing.
   
 

Autodesk® Subscription

The smartest way to optimize your investment in Autodesk software.

Please click here for a complete overview and online tour.

Please click here for a FAQ about the migration of Softimage Maintenance Customers to Autodesk Subscription.

 

 

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