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Contact Softimage Support

If your maintenance contract is directly with Softimage, contact Softimage Customer Support for SOFTIMAGE|XSI technical support. If your reseller provides your technical support, please contact them directly for assistance.

You can contact support in any of the following ways:

Support Request Form

You can submit a request for support using the Support Request Form.

E-mail

You can e-mail Softimage Customer Support at support@softimage.com

Postal Address

SOFTIMAGE|XSI Customer Support
3510 boul. St-Laurent
Montreal (Quebec) H2X 2V2
Canada

   

Support Hotline

The Softimage Customer Support hotlines are based in Montreal, Canada (see World Wide and North America) and Pinewood, UK (UK and International).

World Wide

 

Hours:
9 AM to 5 PM (EST)
2 PM to 1 1 AM (GMT)
1400 to 2300 (UTC) 

 

Tel: 1 (978) 275-2475
Fax: 1 (514) 845-8560

 

North America

 

Hours:
9 AM to 5 PM (EST)
2 PM to 11 AM (GMT)
1400 to 2300 (UTC)

 

Tel: 1 800 387 2559
Fax: 1 (514) 845-8560

 

UK and International

 

Hours:
4 AM to 1 PM (EST)
9 AM to 6 PM (GMT)
0900 to 1800 (UTC)

 

During Office Hours:
Tel: + 44 1 753 658 671

Outside of Office Hours:
Tel: 1 (978) 275-2475

 

 

 
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